Return & Refunds Policy

At Universal Shipping Containers, we strive to ensure customer satisfaction with every purchase. Our return and refund policy is designed to be transparent and fair.

Eligibility for Returns

Returns are accepted within 30 days of delivery.
Items must be in original condition, unused, and with all original packaging.

Non-Returnable Items

Custom modified containers.
Clearance or final sale items.

Return Process

Contact Us: Initiate a return by contacting our customer service at contact@universalshippingcontainers.com
Return Authorization: Receive a Return Merchandise Authorization (RMA) number.
Shipping: Ship the item back to our designated return address. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Inspection and Refunds

Once received, the returned item will be inspected.
If approved, refunds will be processed within 10 business days to the original payment method.
Shipping and handling fees are non-refundable.

Exchanges

Items can be exchanged for similar products or different sizes within the return period.

Damaged or Defective Items

Contact customer service immediately if you receive a damaged or defective item.
Provide photos and details for assessment.
We will cover return shipping and provide a replacement or full refund.

Contact Information

For return and refund inquiries, please contact our customer service team at contact@universalshippingcontainers.com

Changes to Policy

Universal Shipping Containers reserves the right to update this policy at any time. Changes will be posted on our website.

By following this policy, we aim to provide a seamless return and refund experience for our customers.

Don't hesitate to contact us any time

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