Return & Refunds Policy

At ShippingStorageContainersUK.com, we take pride in providing high-quality shipping and storage containers to meet your needs. Your satisfaction is important to us. Please review our Return and Refunds Policy carefully before placing an order.

Eligibility for Returns

Returns are accepted within 30 days of delivery.
Items must be in original condition, unused, and with all original packaging.
Due to the nature of our products, returns are only accepted under the following conditions:
You notify us within 7 days of delivery with photographic evidence and a written description of the issue.
The incorrect container type, size, or specification was delivered compared to what was ordered.
The container was damaged during delivery or arrived with significant structural defects not disclosed before sale.

Non-Returnable Items

Please note that the following are non-returnable:
Rental containers after the rental period has begun
Containers that have been relocated, used, or altered after delivery
Containers sold “as-is” or at clearance pricing
Custom-modified or painted containers

Return Process

Contact Us: Initiate a return by contacting our customer service at info@shippingstoragecontainersuk.com
Return Authorization: Receive a Return Merchandise Authorization (RMA) number.
Shipping: Ship the item back to our designated return address. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Inspection and Refunds

Once received, the returned item will be inspected.
If approved, refunds will be processed within 10 business days to the original payment method.
Shipping and handling fees are non-refundable.

Exchanges

Items can be exchanged for similar products or different sizes within the return period.

Damaged or Defective Items

Contact customer service immediately if you receive a damaged or defective item.
Provide photos and details for assessment.
We will cover return shipping and provide a replacement or full refund.

Contact Information

To initiate a return, please contact us at:
📧 Email: info@shippingstoragecontainersuk.com
📍 Please include your order number, delivery address, and detailed reason for return.
Our team will guide you through the next steps, including arranging for inspection or collection if applicable.
For return and refund inquiries, please contact our customer service team at info@shippingstoragecontainersuk.com

Changes to Policy

Shipping Storage Containers Ltd UK reserves the right to update this policy at any time. Changes will be posted on our website.

By following this policy, we aim to provide a seamless return and refund experience for our customers.

Don't hesitate to contact us any time

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