Payment Policy

Payment Policy – Shipping Storage Containers UK Ltd

At Shipping Storage Containers UK Ltd, we aim to make the purchasing and rental process as straightforward and secure as possible. This Payment Policy outlines how payments are handled for containers sold, rented, or customized.

1. Accepted Payment Methods We accept the following secure payment methods:

   • Bank transfer (BACS) – preferred for larger orders.
   • Debit/credit card payments (via secure processor).
   • Other arrangements by prior agreement (e.g., for high-value or corporate clients).

   All payments are processed in GBP (£). We do not store full card details on our systems.
   
   

2. Payment Terms

   • Standard Orders (Sales & Rentals): A deposit of 50% (or as quoted) is required to confirm your order and secure production/delivery scheduling. The remaining balance is due prior to or upon delivery/collection, unless alternative terms are agreed in writing.
   • Custom Conversions & Bespoke Builds: Payment is typically staged (e.g., deposit, progress payments, final balance on completion/delivery). Exact terms will be detailed in your personalized quote.
   • Rentals: Initial rental payment (including any deposit) is due in advance. Ongoing rental payments are invoiced monthly/quarterly in advance.
     
     

3. Invoicing & Receipts Invoices are issued electronically upon order confirmation or at agreed milestones. Full receipts/VAT invoices are provided upon full payment. All prices quoted include VAT where applicable (see our Sales Tax / VAT Policy for details).
   
   

4. Late Payments Overdue balances may incur interest at 8% above the Bank of England base rate, plus any reasonable recovery costs, in line with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend delivery, withhold goods/services, or cancel the order if payment is not received within agreed terms.
   
   

5. Order Cancellation & Refunds

   • Deposits are generally non-refundable once production, allocation, or customization begins.
   • For standard stock containers, cancellations may be accepted within 48 hours of order (subject to a restocking/admin fee).
   • Custom or modified orders are non-cancellable once work commences.
   • Refunds (where applicable) are processed back to the original payment method within 14 working days.
     
     

6. Security & Fraud Prevention We use secure payment gateways and comply with PCI DSS standards. If we suspect fraudulent activity, we may delay or cancel an order and contact you for verification.
   
   

For any payment-related questions, contact our team at info@shippingstoragecontainersuk.com or +44 7457 421744.

Last updated: February 2026