Privacy Policy

Shipping Storage Containers UK LTD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, contact us, request a quotation, place an order, subscribe to our communications, or otherwise interact with our business.

Please read this policy carefully to understand how your information is handled.

Who We Are

Shipping Storage Containers UK LTD is the data controller responsible for the personal information collected through this website and our business operations.

Company Information

Shipping Storage Containers UK LTD

Company Number: 14434403

VAT Number: GB 428751770

Registered Address: 102 Tettenhall Road, Wolverhampton, WV6 0BW

Email: [email protected]

Telephone: +44 7457 421744

WhatsApp: +44 7469 827649

Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

  • Full name
  • Company name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Payment information
  • Order history
  • Enquiry details
  • Communication preferences

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral source
  • Pages visited
  • Date and time of access
  • Website usage information

Marketing Information

We may collect information regarding:

  • Newsletter subscriptions
  • Marketing preferences
  • Responses to promotional campaigns
  • Customer feedback and surveys

How We Collect Information

Information may be collected when:

  • You submit a contact form
  • You request a quotation
  • You place an order
  • You contact us by telephone
  • You communicate via WhatsApp
  • You send us an email
  • You subscribe to marketing communications
  • You browse our website
  • You interact with our advertisements or social media platforms

How We Use Your Information

Your information may be used for the following purposes:

Providing Products and Services

We use your information to:

  • Process orders
  • Deliver products
  • Arrange transportation and logistics
  • Manage customer accounts
  • Respond to enquiries
  • Provide customer support
  • Issue invoices and receipts

Business Administration

We may use information to:

  • Verify customer identity
  • Prevent fraud
  • Maintain records
  • Meet legal obligations
  • Manage disputes and claims
  • Improve operational efficiency

Website Improvement

Information may be used to:

  • Monitor website performance
  • Improve user experience
  • Analyse website traffic
  • Identify technical issues
  • Develop new services

Marketing Communications

Where permitted by law, we may send:

  • Product updates
  • Promotional offers
  • Service announcements
  • Industry-related information

You may unsubscribe from marketing communications at any time.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Contractual Necessity

Processing required to:

  • Provide quotations
  • Process orders
  • Deliver products
  • Provide customer support

Legal Obligations

Processing required to comply with:

  • Tax legislation
  • Accounting obligations
  • Regulatory requirements
  • Law enforcement requests

Legitimate Interests

Processing necessary for:

  • Fraud prevention
  • Business management
  • Website security
  • Service improvement
  • Customer communication

Consent

Where required, we rely on your consent for certain marketing activities and cookie-related technologies.

You may withdraw consent at any time.

Sharing Your Information

We do not sell personal information to third parties.

Information may be shared where necessary with:

  • Delivery companies
  • Haulage providers
  • Depot operators
  • Payment processors
  • Professional advisers
  • IT service providers
  • Website hosting providers
  • Regulatory authorities
  • Law enforcement agencies where legally required

All third parties are expected to process information securely and in accordance with applicable data protection laws.

Payment Information

Payment transactions may be processed through secure third-party payment providers.

Shipping Storage Containers UK LTD does not store complete payment card details on its servers.

Payment providers are responsible for processing payment information in accordance with their own privacy and security policies.

International Data Transfers

Some service providers may process information outside the United Kingdom.

Where international transfers occur, appropriate safeguards will be implemented to ensure your information remains protected in accordance with applicable data protection laws.

Data Security

Appropriate technical and organisational measures are implemented to protect personal information from:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While every reasonable effort is made to safeguard information, no online transmission or storage method can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected.

Retention periods may vary depending on:

  • Legal requirements
  • Tax obligations
  • Contractual obligations
  • Warranty obligations
  • Business record keeping requirements

Certain financial and transaction records may be retained for up to six years or longer where required by law.

Your Rights

Under applicable UK data protection legislation, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

Requests will be handled in accordance with applicable legal requirements.

Marketing Preferences

You may opt out of receiving marketing communications at any time by:

  • Following unsubscribe instructions in emails
  • Contacting us directly
  • Requesting removal from marketing lists

Operational communications relating to existing orders or services may still be sent where necessary.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.

Cookies may be used to:

  • Remember preferences
  • Improve website performance
  • Measure visitor activity
  • Support security functions
  • Provide relevant content

Further information regarding cookies can be found in our Cookie Policy.

Third-Party Websites

This website may contain links to external websites operated by third parties.

Shipping Storage Containers UK LTD is not responsible for the privacy practices, content, or policies of external websites.

Visitors should review the privacy policies of any third-party websites they visit.

Children’s Privacy

This website and our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If information relating to a child has been provided inadvertently, please contact us so that it can be removed where appropriate.

Complaints

If you have concerns regarding how your personal information is handled, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Website: https://ico.org.uk

Telephone: 0303 123 1113

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, regulatory, operational, or business changes.

Any updates will be published on this page together with the revised effective date.

Continued use of our website following any updates constitutes acceptance of the revised policy.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Shipping Storage Containers UK LTD

102 Tettenhall Road, Wolverhampton, WV6 0BW

Email: [email protected]

Telephone: +44 7457 421744

WhatsApp: +44 7469 827649

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